Frequently Asked Questions
FAQ 2026-01-28
Frequently Asked Questions (FAQ)
What materials do you use for your broom and mop handles?
We primarily use Eucalyptus or Hard Mixed Wood . These timbers are selected for their high density, strength, and natural resistance to deformation, making them ideal for durable cleaning tools.
How can I get a quotation?
Please contact us directly with your specific requirements, including the type of wood, dimensions, and estimated quantity. Our sales team will provide a detailed quotation within 24 hours during working days.
Can I request samples to check the quality?
Yes, we are happy to provide samples for quality evaluation. Please leave us a message with the specific item you require and your shipping address. We will calculate the exact sample cost and shipping fee, then arrange the delivery via the most efficient method.
Do you offer free samples?
For regular customers or large potential orders, we often provide free samples. However, the shipping cost is usually borne by the buyer. We can discuss the best arrangement based on your specific needs.
What is your lead time (production time)?
- Samples: Usually dispatched within 3-10 days.
- Mass Production: Typically 25-30 days, depending on the order quantity and specific customization requirements. We ensure strict adherence to delivery schedules for all export orders.
